User Experience (UX) is the hinge between your IT investment and business success. We view the graphical interface (UI) not as a technology question, but as a Human-Machine Interface. Accordingly, we advise our clients to methodically and objectively consider users in the development process and to create measurable acceptance.
Our Credo:
‘It’s neither the developer’s nor the organization’s interface—it’s the user’s interface.
Mercedes-Benz Group (Prototypes & A/B Tests for Daimler Pre-Production Plants)
Case Study: Optimisation of IT applications through Prototyping and A/B Tests.
Process Optimisation & HCD Validation Challenge: Increasing the acceptance and usability of new IT applications (internal manufacturing apps) in a complex context, namely the management of machine parts for reusability and sustainable use.
Methodology & Tools Consulting on the appropriate use of Rapid Prototyping (Figma, draw.io, Bootstrap HiFi Prototyping) and evidence-based A/B testing procedures for fast iteration and minimisation of development effort.
Result/Value Measurable improvement in user performance through the standardisation of internal applications and reduction of training effort through Human-Centred Design (HCD).
Prebag Holding AG (Online Strategy and Web Presence)
Case Study: Case Study: Development of a Digital Strategy and future-proof IT Architecture.einer Digitalstrategie und zukunftssicheren IT-Architektur.
Digital Strategy & Technological Basis Challenge: Repositioning the holding company in the digital space and defining an IT architecture (CMS, Hosting, Security) that is future-proof and scalable.
Methodology & Tools Development of a strategic Digital Roadmap and selection of the appropriate CMS/Tech Stack. Focus on Accessibility to improve Corporate Perception.
Result/Value Creation of a digital Single Source of Truth for the group, which simplifies internal processes and sharpens the brand image.
SAG Energie (Heuristic Evaluation)
Expertise: Systematic UX Audits – Cognitive Walkthrough for Usability (SAG Energie & Chrosziel).
HHCD Audit & Process Consulting Challenge: Identification of critical usability issues and conversion barriers in the existing Smart Grid application “INES”.
Methodology & Tools Conducting a Heuristic Evaluation according to Nielsen (MPG-adapted standard) and deriving concrete, evidence-based recommendations for the UI/UX development team, including solutions right up to concrete programmeming (S)CSS.
Result/Value Prioritised list of measures for immediate increase in user-friendliness and reduction of operating errors. Consulting on the implementation of corrections.
Do you have a specific challenge in the area of Digital Strategy, IT Processes, or Human-Centred Design? This was only an excerpt of our work. We have numerous other references from the B2C, B2B, and Industry 4.0 sectors. Contact us now for an individual presentation of our expertise.